VNIS may collect and process personal data when users access the website, submit consultation requests, use VNIS study abroad services, communicate with VNIS staff or provide documents required for…
Overview
VNIS may collect and process personal data when users access the website, submit consultation requests, use VNIS study abroad services, communicate with VNIS staff or provide documents required for school applications and visa processes.
VNIS processes personal data only for clear, lawful and necessary purposes. Personal data is not sold, rented or shared without a legal basis, customer consent or another lawful ground under applicable regulations.
Commitment sections Legal basis Processing purposes Data collected Data subject rights Security measures Third-party sharing Retention & breach DPO contact This page is intended to help customers, partners and website users understand how VNIS handles personal data in the context of study abroad consulting, application support, visa documentation and related services. Legal Basis
VNIS complies with Vietnamese personal data protection and information security regulations. Personal data is processed only where there is a clear and lawful basis.
⚖️ Decree 13/2023/NĐ-CP VNIS applies principles and obligations under Vietnam’s personal data protection decree. 🛡️ Cybersecurity framework VNIS observes relevant requirements under Vietnam’s Law on Cybersecurity and related regulations. 🔐 Information security VNIS follows applicable rules on information security and data protection for customer information. Processing Purposes
VNIS collects and processes personal data only for legitimate and clearly defined purposes related to education consulting, customer service, application support and legal compliance.
Purpose How VNIS uses data Examples Study abroad consulting To assess student profiles and provide appropriate destination, school and program guidance. Academic background, preferred country, budget range, study goals. Application and visa support To prepare, review, submit or support school applications and visa-related documents. Academic records, passport details, financial documents, admission forms. Customer care To communicate with customers, schedule appointments, provide reminders and follow up service progress. Phone number, email, current city, communication preferences. Legal and operational compliance To comply with competent authorities, service obligations, security controls and quality improvement needs. Consent records, processing logs, service records, complaint records. VNIS does not process personal data beyond the stated purposes unless it has obtained consent or has another lawful basis. Data Collected
The types of personal data collected may vary depending on the customer’s inquiry, destination country, institution requirements, service scope and visa process.
👤 Basic personal data Full name, date of birth, phone number, email address, residential address and current city or country. 🎓 Academic data Academic background, transcripts, certificates, test results, education history and application materials. 🔒 Sensitive data Financial documents, identity documents, passports, family records or information required by embassies and consulates. VNIS requests sensitive data only when necessary for lawful study abroad, admission or visa processes, and only after obtaining the customer’s explicit consent. Data Subject Rights
Individuals whose personal data is processed by VNIS have rights under applicable Vietnamese data protection regulations. VNIS is committed to responding to valid requests within the timeline required by law.
Information and consent Individuals have the right to be informed about processing activities and to consent or withdraw consent. Access and correction Individuals may request access to their personal data or correction of inaccurate or incomplete information. Deletion and restriction Individuals may request deletion, restriction, objection, a copy of processed data, complaint or compensation where legally applicable. Security Measures
VNIS applies technical and organizational measures to protect personal data against unauthorized access, leakage, alteration, misuse, loss or unlawful disclosure.
Third-party Sharing
Personal data may be shared with third parties only when necessary, lawful and relevant to the service purpose. VNIS takes steps to require confidentiality and appropriate data handling by third parties.
Recipient category Purpose of sharing Examples Educational institutions Application, admission, enrollment or scholarship processing. Universities, schools, colleges and partner institutions. Authorities Visa, immigration or legally required document processing. Embassies, consulates, immigration offices or competent authorities. Service providers Supporting document preparation, technology, hosting, email, translation or notarization. Translation providers, notarization offices, technology vendors and document handling providers. VNIS does not sell or rent personal data. Sharing is limited to necessary cases with a legal basis, consent or service requirement. Retention & Breach Handling
Personal data is stored for the duration of the service relationship and for a reasonable period after service completion unless a longer retention period is required by law or necessary for legal compliance.
🗂️ Retention period VNIS may retain personal data for the service period and up to 05 years after completion, unless otherwise required by law. 🧹 Deletion or anonymization When retention expires, data is deleted, anonymized or destroyed according to applicable requirements. 🚨 Incident response In case of a breach, VNIS will notify affected individuals and report to the competent authority as required. VNIS will take immediate technical and organizational measures to mitigate risks and coordinate with affected individuals where a security incident occurs. Compliance Commitment
VNIS designates a responsible contact point for data protection matters and commits to maintaining lawful, transparent and secure personal data processing practices.
Lawful processing VNIS processes personal data for defined purposes and with a lawful basis. Sensitive data consent VNIS obtains explicit consent before processing sensitive personal data where required. Ongoing review VNIS revises this commitment and internal practices when legal requirements change. Data Protection Officer
For all inquiries, concerns or requests related to personal data, please contact the VNIS Data Protection Officer. VNIS will review your request and respond through the appropriate communication channel.
🏢 Data Protection Officer VNIS Vietnam Co., Ltd. d.b.a. VNIS Education. ✉️ Email duhoc@vnis.edu.vn ☎️ Hotline +84 97 565 6406 Contact VNIS Consultation Registration Explore VNIS Education
VNIS Education provides study abroad consulting and related support services for students and families, including school selection, application support, visa guidance and pre-departure preparation.
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It explains how VNIS Education collects, processes, stores, protects and shares personal data when users access the website or use VNIS study abroad consulting services.
VNIS follows Vietnamese data protection and information security regulations, including Decree 13/2023/NĐ-CP on Personal Data Protection.
VNIS may collect basic personal data, contact information, academic records and, where necessary, sensitive data such as financial or identity documents required for admission or visa processes.
VNIS processes sensitive personal data only where necessary for lawful study abroad, admission or visa procedures, and only after obtaining explicit consent where required.
Yes. Data subjects may request access, correction, deletion, restriction, objection, withdrawal of consent or other rights where legally applicable.
Users may contact the VNIS Data Protection Officer by email at duhoc@vnis.edu.vn or by hotline at +84 97 565 6406.
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