Insights

Why deferrals happen, and what to do about them

A deferral is usually treated as a lost enrolment. Handled deliberately it is a delayed one, and the difference is mostly in the follow-up.

VNIS Education1 min read
Why deferrals happen, and what to do about them
In this article
  1. The common causes
  2. What separates a deferral from a loss
  3. Two things worth having in writing

Deferrals are recorded as a negative and rarely analysed. They are worth analysing, because the reasons are concentrated and several are addressable.

The common causes

  • Documents not ready in time — often legalisation started too late, frequently because of a holiday period nobody flagged.
  • Visa appointment availability, which is outside everyone's control and predictable enough to plan around.
  • Funds timing. The money exists but not in the form or the holding period required.
  • A family event. Not addressable, and worth treating with grace.

What separates a deferral from a loss

Whether anyone stays in contact. A student who hears nothing for six months applies elsewhere; one who receives a short message each term arrives at the next intake. The cost difference between those two outcomes is enormous and the effort difference is trivial.

Two things worth having in writing

  • How long an offer can be deferred, and whether the deposit carries.
  • Whether a scholarship carries with it. Families ask this immediately and an unclear answer converts a deferral into a withdrawal.

Keeping deferred applicants engaged: VNIS Recruitment Center (VRC) →

VNIS EducationStudy-abroad advisers working with Vietnamese students since 2012. ICEF-recognised agency #7289.

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