Working with an in-market partner: what data you should be getting back
Institutions outsourcing recruitment activity often receive a monthly summary and no underlying data. That asymmetry becomes expensive at renewal.
An institution that cannot see its own pipeline is negotiating its next contract from a weaker position than it realises. Reporting is not an administrative afterthought; it is the part that determines who holds the information.
What you should receive
- Stage-level counts, not totals: enquiry, qualified, applied, offered, accepted, enrolled.
- Source attribution for each enquiry, however imperfect, so you can tell which activity produced what.
- Reasons for drop-off at each stage, even if coarse.
- The underlying records, or an export of them, subject to proper data handling.
- Response-time data, because it is the most actionable number in the whole set.
The question to ask at signature
What happens to this data if the arrangement ends? An institution that discovers at termination that it has no record of three years of enquiries has paid for an asset it does not own.
A note on lawfulness
Transferring applicant records between partners is processing personal data, and the consent basis needs to cover it. Agree that at the start; retrofitting consent is not possible.
Reporting built in: VNIS Recruitment Center (VRC) โ
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